We believe in complete customer satisfaction. This is reflected in our 30 day satisfaction return policy. For unused, unopened product, you may contact Customer Service 844-535-6445 to discuss a refund if the request is made within 30 days after the order date. If you are unsatisfied with the product, you may return the unopened package within 30 days. Shipping costs to return merchandise shall be paid for by the customer returning the item. Open or used product shall not be refunded for any reason. If you wish to return your order, please obtain a Return Merchandise Authorization (RMA) number first. The fastest way to obtain an RMA number is to contact our customer service representatives at 844-535-6445 to request an RMA number.
1000 5th Street, Suite 200
Miami Beach, FL 33139
Please note the following terms:
Our products are usually shipped within 1 business day of the customer’s order being processed, however, under exceptional circumstances it may take us up to 3 business days to ship your order. We promise to work hard to make sure we exceed your expectations. If we don’t, let us know, and we will fix it… promise!
Shipping prices will depend on the option you choose. Our shipping times are carrier based. All website orders are fulfilled by Amazon, as such, outside shipping companies will be used for deliveries, such as USPS, UPS and Amazon Logistics.